General Terms and Conditions
3 July 25
What's in These Terms?
These terms tell you the rules for using our online platform Mach2.aero (our Platform).
Who We Are and How to Contact Us
Mach2.aero is an online platform operated by ACOM Aviation Ltd ("We"). We are registered in England and Wales under company number 13120644 and have our registered office at 4 Witan house, Witan Way Witney, Oxon, England, OX28 6FF, which is also our main trading address. Our VAT number is 396385541.
We are a limited company.
To contact us, please email support@mach2.aero.
By Using Our Platform You Accept These Terms
By using our Platform, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our Platform.
We recommend that you print a copy of these terms for future reference.
There Are Other Terms That May Apply to You
These terms of use refer to the following additional terms, which also apply to your use of our Platform:
Our Privacy Policy (https://mach2.aero/privacy). See further under ‘How we may use your personal information’ below.
Our Acceptable Use Policy (https://mach2.aero/acceptable-use), which sets out the permitted uses and prohibited uses of our Platform. When using our Platform, you must comply with this Acceptable Use Policy.
Our Cookie Policy (https://mach2.aero/cookie), which sets out information about the cookies on our website.
If you register with our Platform as a End User or operator, our End User subscription terms or operator subscription terms (as applicable) will also apply to you.
We May Make Changes to These Terms
We amend these terms from time to time. Every time you wish to use our Platform, please check these terms to ensure you understand the terms that apply at that time. This policy was most recently updated on the date shown at the top of this document.
We May Make Changes to Our Platform
We may update and change our Platform from time to time to reflect changes to our services, the needs of the Users of our Platform, and our business priorities. We will try to give you reasonable notice of any major changes if you are a registered User of the Platform.
We May Suspend or Withdraw Our Platform
Our Platform is made available on and subject to the terms set out in our End User subscription terms or operator subscription terms (as applicable to you), including the applicable provisions relating to subscription costs and payment.
We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our Platform through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
We May Transfer This Agreement to Someone Else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
You Must Keep Your Account Details Safe
If you choose, or you are provided with, a User identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any User identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your User identification code or password, you must promptly notify us at privacy@mach2.aero.
How You May Use Material on Our Platform
We are the owner or the licensee of all intellectual property rights in our Platform, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Platform for your personal use and you may draw the attention of others within your organisation to content posted on our Platform.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Platform must always be acknowledged (except where the content is User-generated).
You must not use any part of the content on our Platform for commercial purposes without obtaining a licence to do so from us or our licensors and save as provided for in our End User subscription terms or operator subscription terms (as applicable to you).
If you print off, copy, download, share or repost any part of our Platform in breach of these terms of use, your right to use our Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
No Text or Data Mining, or Web Scraping
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Platform or any services provided via, or in relation to, our Platform. This includes using (or permitting, authorising or attempting the use of):
Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our Platform or website or any data, content, information or services accessed via the same.
Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.
The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790).
This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
Do Not Rely on Information on Our Platform
The content on our Platform is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Platform.
Although we make reasonable efforts to update the information on our Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete or up to date.
We Are Not Responsible for Websites We Link To
Where our Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
User-Generated Content Is Not Approved by Us
Our Platform may include information and materials uploaded by other Users of the Platform, including where Users upload details of their client’s requirements and where operators upload bids or where you interact with other Users of our Platform using our messaging and/or Invite function. This information and these materials have not been verified or approved by us. The views expressed by other Users on our Platform do not represent our views or values.
How to Complain about Content Uploaded by Other Users
If you wish to complain about content uploaded by other Users, please contact us on support@mach2.aero.
Our Responsibility for Loss or Damage Suffered by You
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of subscription services to you, which will be set out in our User subscription terms or operator subscription terms (as applicable to you).
We exclude all implied conditions, warranties, representations or other terms that may apply to our Platform or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our Platform; or
use of or reliance on any content displayed on our Platform.
In particular, we will not be liable for:
loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
How We May Use Your Personal Information
We will only use your personal information as set out in our Privacy Policy.
Uploading Content to Our Platform
Whenever you make use of a feature that allows you to upload content to our Platform, or to make contact with other Users of our Platform, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our Platform will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other Users of our Platform a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described under ‘Rights you are giving us to use material you upload’ below.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Platform constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our Platform if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
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You are solely responsible for securing and backing up your content.
We do not store terrorist content.
Rights You Are Giving Us to Use Material You Upload
When you upload or post content to our Platform, you grant us the following rights to use that content:
a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that User-generated content in connection with the service provided by our Platform and across different media including to promote our Platform or our subscription services forever;
a worldwide, non-exclusive, royalty-free, transferable licence for other Users, partners or advertisers to use the content in accordance with the functionality of our Platform forever.
We Are Not Responsible for Viruses and You Must Not Introduce Them
We do not guarantee that our Platform will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our Platform. You should use your own virus protection software.
You must not misuse our Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platform, the server(s) on which our Platform is operating or any server, computer or database connected to our Platform. You must not attack our Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platform will cease immediately.
Rules about Linking to Our Platform
You may link to our home page at https://mach2.aero, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our Platform in any website that is not owned by you.
Our Platform must not be framed on any other website or platform, nor may you create a link to any part of our Platform other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to link to or make any use of content on our Platform other than that set out above, please contact support@mach2.aero.
Which Country's Laws Apply to Any Disputes?
These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
Our Trade Marks Are Registered
Mach2.aero is a UK registered trademark of ACOM Aviation Ltd. You are not permitted to use our trademarks without our approval, unless they are part of material you are using as permitted under ‘How you may use material on our Platform’ above.